Terms & Conditions

Disclaimer: Our descriptions of herbal products refer to the the TRADITIONAL use and general knowledge about the effects of herbal remedies. Newtons Pharmacy does not make any therapeutic claims in regards with any custom made compounds on our premises.


Online Orders

Following is a summary of the terms and conditions that apply to all orders made from www.newtonspharmacy.com.au.

1. Orders & Delivery:

All orders placed through this website are subject to confirmation and acceptance by www.newtonspharmacy.com.au. 
www.newtonspharmacy.com.au may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. www.newtonspharmacy.com.au may refuse an order for any product at its sole discretion if it believes that the order contravenes www.newtonspharmacy.com.au’s acceptable usage or might be a fraudulent order.

2. Prices, Payment & Credit Card Information

For each order, you must pay:
The applicable price for the relevant order confirmed by www.newtonspharmacy.com.au and the delivery and handling fee specified on the web site at that time if required; and Goods and Services Tax (GST).
Your order and credit card details are safe and secure. All personal and credit card information provided to www.newtonspharmacy.com.au is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. We only accept payments using the methods stated in the orders & payment section of this website.
You credit card information will be processed by PayPal and is secure and PCI DSS Compliant.
If you pay by bank deposit or cheque the payment must be cleared before the order will be dispatched.

3. Your Account

You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify www.newtonspharmacy.com.au in connection with any use (whether authorised or unauthorised) of your user name or password. www.newtonspharmacy.com.au may suspend or cancel your account at any time without prior notice.

4. Images and specifications

Images that are displayed on the www.newtonspharmacy.com.au websites are for informational and marketing purposes and do not represent the actual contents of a book. The details may be changed or updated from time to time.
All images and content on this website are the property of the owners and may not be copied without prior written approval from us.

5. Privacy

www.newtonspharmacy.com.au will not reveal your personal information to external organisations except for the purposes of fulfilling your order. We do not keep records of credit cards' details.

6. Changes To Terms

Each order is governed by the terms and conditions current when the order is placed. www.newtonspharmacy.com.au may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.

7. Applicable Law

All purchases, and these terms and conditions, are subject to the laws of New South Wales, Australia.

8. Credit Card Data and PCI DSS Compliance

www.newtonspharmacy.com.au hosting environment and website are Payment Card Industry Data Security Standard (PCI DSS) compliant, you can find out more from their website at www.pcisecuritystandards.org.

9. Shipping, delivery and handling

All orders will be shipped to you by Australia Post and be subject to the Australia Post terms and conditions. Cost of shipping will be automatically calculated during the check out; process based on your location, and if in Australia based on your postcode, and the total weight of the shipment.
Please allow up to 10 business days for delivery of regular parcels and up to 2 business days for delivery of express parcels within Australia.
Regular International Air mail will deliver within 7 business days to your country. Express International mail will deliver within 4 business days to your country .
All parcels have tracking numbers, and can be easily tracked on the Australia Post Track my Parcel website.

10. Refund Policy

Please choose carefully . We supply medicinal products and can not guarantee the safety and quality of such products once these leave the pharmacy. We do not normally give refunds if you simply change your mind or make a wrong decision. 
Please note that we do not issues refunds or accept exchange of any product which is:
  • not sealed by manufacturer, or
  • has been custom made or compounded in the pharmacy
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, or have been damaged in transit (photo proof required).
We may also issue refund or credit(at our discretion) for sealed by the manufacturer brand products, as long as these are posted back to us within 10 days of the original purchase and the customer pays for return postage.

11. Sale of restricted prescription items

We sell prescription medicines to Australian customers within Australia, on provision of prescription by mail, email, or fax. Please contact our pharmacists by email or by phone for more information.

12. All transactions are processed in AUD$


By entering this website you agree that the information you read on this website is for educational purposes and is not a substitute for professional medical prevention, diagnosis, or treatment. Please consult with your doctor or your other health care providers concerning your symptoms and medical requirements before following any of the remedies or other suggestions on this site.
PLEASE NOTE : Postage cost will not be refunded to international customers if your customs returns the goods to us. It's customer's responsibility to check customs regulations prior to ordering. 

Disclaimer: Our descriptions of herbal products refer to the the TRADITIONAL use and general knowledge about the effects of herbal remedies. Newtons Pharmacy does not make any therapeutic claims in regards with any custom made compounds on our premises.